Booking Confirmation

• A booking shall be considered confirmed only upon receipt of 100% advance payment.
• Dates will not be blocked or reserved until the full payment has been received.
• The Palmnest Farms reserves the right to release tentative bookings if payment is not received within the agreed timeline.

Cancellation & Refund Policy

• All confirmed bookings are strictly non-refundable.
• No monetary refund shall be issued once the booking has been confirmed and payment has been received.
• In exceptional cases, The Palmnest Farms may, at its sole discretion, issue a Future Stay Voucher equivalent to the amount paid.
• Issuance of a Future Stay Voucher is subject to management approval and date availability.
• The voucher may be redeemed only against available dates and is not guaranteed for peak dates, public holidays, wedding dates, festive periods, or fully booked dates.
• The voucher is non-transferable and cannot be exchanged for cash.

Wedding, Celebration & Event Bookings

• All wedding, anniversary, corporate event, social gathering and celebration bookings are strictly non-refundable.
• Any advance, token amount, partial payment, or full payment made towards an event booking shall remain non-refundable under all circumstances.
• Date changes, if approved, shall be entirely subject to availability and management discretion.

Check-In & Check-Out

• Check-In Time: 2:00 PM
• Check-Out Time: 11:00 AM
• Early check-in and late check-out are subject to availability and may attract additional charges.

General Policy

• Guests are requested to review all booking details carefully before confirming the reservation.
• The Palmnest Farms reserves the right to modify policies without prior notice.
• Management's decision shall be final in all matters relating to bookings, cancellations, vouchers and refunds.